At this year’s Taoyuan Airport Forum in Taipei yesterday, speakers focused on the airport’s continuing evolution, from improving the passenger experience to green energy goals.
Officials from Taoyuan International Airport Corp (TIAC), the Ministry of Transportation and Communications and international guests all highlighted the efforts made by the airport as it adapts to global trends.
TIAC has invested NT$5.2 billion (US$160 million) on 22 projects to improve efficiency and services, Ministry of Transportation and Communication (MOTC) Chief Secretary Huang He-ting (黃荷婷) said.
Photo courtesy of Taoyuan International Airport Corp
The airport, the gateway to Taiwan for most international travelers, is working to improve the passenger experience, with services remaining unaffected during the construction period, she added.
The airport is also improving conditions for its employees, Huang said, citing its recent decision to offer elderly care services for employees’ family members.
The airport has expanded its network of international partners to 240 and is ready to continue its positive sustainable development to connect Taiwan to the world, TIAC Vice President Lee Chun-te (李俊德) said.
Last year, Taoyuan airport joined more than 50 other airports from the region in pledging net zero carbon emissions by 2050, Airports Council International (ACI) Director General of Asia-Pacific and Middle East Stefano Baronci said.
Taoyuan airport is also part of ACI’s Airport Carbon Accreditation program, he added.
Baronci also highlighted emerging technology like artificial intelligence and “smart” infrastructure as areas of important future development that airports around the world are focused on.
“There is value in connectivity,” he said in response to a question about the airport’s future development, adding that there is potential for the airport to expand its personalized services to passengers as a way of enhancing travel experiences.
Kansai Airport CEO Yoshiyuki Yamaya spoke on his airport’s moves to lessen its environmental impact, such as solar panels, hydrogen-powered vehicles, and decreasing its water usage.
Taoyuan International Airport special report
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