OpenAI on Monday said it was launching a business version of ChatGPT as its artificial intelligence (AI) sensation grapples with declining usership nine months after its historic debut.
ChatGPT Enterprise is to offer business customers a premium version of the chatbot, with “enterprise grade” security and privacy enhancements from previous versions, OpenAI said in a blog post.
The question of data security has become important for OpenAI, with major companies, including Apple Inc, Amazon.com Inc and Samsung Electronics Co, blocking employees from using ChatGPT out of fear that sensitive information will be divulged.
Photo: Reuters
“Today marks another step towards an AI assistant for work that helps with any task, is customized for your organization and that protects your company data,” OpenAI said.
The ChatGPT business version resembles Bing Chat Enterprise, an offering by Microsoft Corp, which uses the same OpenAI technology through a major partnership.
ChatGPT Enterprise would be powered by GPT-4, OpenAI’s highest-performing model, much like ChatGPT Plus, the company’s subscription version for individuals, but business customers would have special perks, including better speed.
“We believe AI can assist and elevate every aspect of our working lives and make teams more creative and productive,” the company said.
It added that companies including Carlyle Group Inc, The Estee Lauder Companies Inc and PricewaterhouseCoopers were already early adopters of ChatGPT Enterprise.
The release came as ChatGPT traffic dropped by nearly 10 percent in June and again last month, falls that could be attributed to school summer break, analytics company Similarweb Inc said.
Similarweb estimates that about one-quarter of ChatGPT’s users worldwide fall in the 18-to-24 age demographic.
OpenAI is also facing pushback from news publishers and other platforms — including X, formerly known as Twitter, and Reddit — that are now blocking OpenAI Web crawlers from mining their data for AI model training.
A pair of studies by pollster Pew Research Center released on Monday also pointed to doubts about AI and ChatGPT in particular, with two-thirds of the US-based respondents who had heard of ChatGPT saying their main concern is that the government will not go far enough in regulating its use.
Meanwhile, US Senate Majority Leader Chuck Schumer plans to bring together several technology industry heads to discuss the ramifications of AI, including Tesla Inc CEO Elon Musk and Meta Platforms Inc CEO Mark Zuckerberg, who have been discussing whether to bring their rivalry to a cage match.
Others who are to attend the closed-door meeting on Sept. 13 are Google CEO Sundar Pichai, Microsoft CEO Satya Nadella, Nvidia Corp CEO Jensen Huang (黃仁勳) and former Google CEO Eric Schmidt, Schumer’s office said.
The gathering, which was reported earlier on Monday by Axios, is intended as the first of Schumer’s AI Insight Forums, and part of his strategy to give the US Congress more influence over the future of AI as it takes on a growing role in the professional and personal lives of Americans.
Additional reporting by Bloomberg
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