Mukesh Ambani, Asia’s richest man, is set to open India’s first 7-Eleven convenience store, as his Reliance Industries Ltd conglomerate boosts its retail presence in the vast market of 1.3 billion people.
Yesterday’s announcement of a franchise agreement comes two days after India’s second-largest supermarket chain, Future Retail Ltd, terminated its 2019 deal with 7-Eleven Inc to open 1,000 stores.
India’s retail sector is dominated by family-owned “mom and pop” outlets, but oil-to-telecoms conglomerate Reliance added 1,500 new stores last year to make a total of nearly 13,000.
Photo: Reuters
“7-Eleven is among the most iconic global brands in the convenience retail landscape ... [and] will offer Indian customers greater convenience and choices within their own neighborhoods,” said Isha Ambani, director of Reliance Retail Ventures Ltd and Mukesh’s daughter.
The first store is to open on Saturday in a Mumbai suburb, followed by a “rapid rollout in key neighborhoods and commercial areas, across the Greater Mumbai cluster to start with,” Reliance said.
Debt-ridden Future Retail, which owns popular brands such as Big Bazaar, said that it was unable to “meet the target of opening stores and payment of franchisee fees” amid the COVID-19 pandemic.
The Indian Supreme Court in August blocked a US$3.4 billion deal struck by Reliance to buy Future Group’s retail assets after Amazon.com Inc objected to it, claiming the deal amounted to breach of contract.
Based in Irving, Texas, 7-Eleven operates or licenses more than 77,000 stores in 18 countries and regions, but has faced a delayed entry to the Indian market.
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