National Communications Commission (NCC) Chairman Howard Shyr (石世豪) yesterday said that the commission would release its ranking of telecommunications carriers according to the number of consumer complaints in the first quarter of the year.
Shyr made the announcement at a meeting of the legislature’s Transportation Committee, held to review a proposed amendment to the Telecommunications Act (電信法) that would ban telecom carriers from building service station bases on the site of all schools up to the senior-high school level.
Chinese Nationalist Party (KMT) Legislator Lu Chia-cheng (盧嘉辰) and Democratic Progressive Party (DPP) Legislator Lee Kun-tse (李昆澤) said that the commission had received 1,688 complaints involving disputes between telecoms carriers and consumers in the period between January and March this year, which accounted for more than 50 percent of the total last year.
Lee said the commission should be more active in resolving the disputes, rather than just forwarding the complaints to the relevant carrier. The public has a right to know which carrier received the largest number of complaints, he said, adding that this would motivate the carriers to improve.
Lee added that the regulations on seeking compensation from telecom carriers were too strict. Currently, consumers can only be compensated if they experience a disconnection in mobile communication service for more than two hours or for more than 12 hours for fixed network services. He said that users’ monthly service fee should be waived if their carrier fails to resume normal service within two hours.
The committee passed a resolution asking the commission to study the feasibility of demanding that land or property owned by government agencies and state-run corporations be made available for base stations. The resolution also urged the commission to monitor changes in electromagnetic waves near the base stations every season without giving notice to the carriers.
KMT Legislator Luo Shu-lei (羅淑蕾) and DPP Legislator Tsai Chi-chang (蔡其昌) said that nearly all government agencies had turned down requests to have a station installed on their premises because it would upset the residents in their neighborhoods. The two legislators said that the public’s aversion to the stations is proof that the commission has failed to assure people about the safety of living near the stations.
The Taipei Zoo on Saturday said it would pursue legal action against a man who was filmed climbing over a railing to tease and feed spotted hyenas in their enclosure earlier that day. In videos uploaded to social media on Saturday, a man can be seen climbing over a protective railing and approaching a ledge above the zoo’s spotted hyena enclosure, before dropping unidentified objects down to two of the animals. The Taipei Zoo in a statement said the man’s actions were “extremely inappropriate and even illegal.” In addition to monitoring the hyenas’ health, the zoo would collect evidence provided by the public
A decision to describe a Chinese Ministry of Foreign Affairs statement on Singapore’s Taiwan policy as “erroneous” was made because the city-state has its own “one China policy” and has not followed Beijing’s “one China principle,” Deputy Minister of Foreign Affairs Tien Chung-kwang (田中光) said yesterday. It has been a longstanding practice for the People’s Republic of China (PRC) to speak on other countries’ behalf concerning Taiwan, Tien said. The latest example was a statement issued by the PRC after a meeting between Singaporean Prime Minister Lawrence Wong (黃循財) and Chinese President Xi Jinping (習近平) on the sidelines of the APEC summit
A road safety advocacy group yesterday called for reforms to the driver licensing and retraining system after a pedestrian was killed and 15 other people were injured in a two-bus collision in Taipei. “Taiwan’s driver’s licenses are among the easiest to obtain in the world, and there is no mandatory retraining system for drivers,” Taiwan Vision Zero Alliance, a group pushing to reduce pedestrian fatalities, said in a news release. Under the regulations, people who have held a standard car driver’s license for two years and have completed a driver training course are eligible to take a test
‘SIGN OF DANGER’: Beijing has never directly named Taiwanese leaders before, so China is saying that its actions are aimed at the DPP, a foundation official said National Security Bureau (NSB) Director-General Tsai Ming-yen (蔡明彥) yesterday accused Beijing of spreading propaganda, saying that Chinese President Xi Jinping (習近平) had singled out President William Lai (賴清德) in his meeting with US President Joe Biden when talking about those whose “true nature” seek Taiwanese independence. The Biden-Xi meeting took place on the sidelines of the APEC summit in Peru on Saturday. “If the US cares about maintaining peace across the Taiwan Strait, it is crucial that it sees clearly the true nature of Lai and the ruling Democratic Progressive Party (DPP) in seeking Taiwanese independence, handles the Taiwan question with extra
RSS