The Taiwan Taoyuan International Airport will be joining for the first time a global survey of international airports to gain a better insight into the status and competitiveness of the nation's leading airport, an aviation official said yesterday.
The Airport Service Quality Program, held by the Airports Council International (ACI), conducts an annual evaluation of airports worldwide and ranks the service they provide
Last year, Incheon International Airport of South Korea received the best airport worldwide award for the second year in a row.
The other airports that made it to the top-five list were Hong Kong International Airport, Kuala Lumpur International Airport, Singapore Changi International Airport and the Dallas-Fort Worth International Airport in Texas.
To participate in the survey, participants have to pay a registration fee of US$16,900.
Civil Aeronautics Administration (CAA) director general Billy Chang (張國政) said that participating airports will receive 2,000 copies of a questionnaire prepared by ACI.
The questionnaire will come in 10 different languages and must be distributed to passengers of all the flight routes covered by the airport.
Among the collected questionnaires, 370 of them must be found valid, he said.
The survey will evaluate the airport in Taoyuan in 33 service areas, including transportation to the airport, check-in, safety inspections and passenger facilities.
The result of the evaluation will be released in March next year.
Taiwan had never participated in the evaluation and never received an ACI ranking, aviation officials said.
This lack of participation created the misconception that Taiwan did not make it on the ranking because of poor service.
Asked what ranking Taiwan hopes to achieve, Chang said the CAA was working on things that it could improve in the meantime, but admitted that the Taoyuan airport still had a lot of problems.
For instance, when the first terminal was constructed almost 30 years ago, it did not take into account accommodation for transit passengers, Chang said.
The airport has been planning to provide city check-in service a decade ago, but construction of the airport rail system did not commence until last year, he said.
Hong Kong-based American singer-songwriter Khalil Fong (方大同) has passed away at the age of 41, Fong’s record label confirmed yesterday. “With unwavering optimism in the face of a relentless illness for five years, Khalil Fong gently and gracefully bid farewell to this world on the morning of February 21, 2025, stepping into the next realm of existence to carry forward his purpose and dreams,” Fu Music wrote on the company’s official Facebook page. “The music and graphic novels he gifted to the world remain an eternal testament to his luminous spirit, a timeless treasure for generations to come,” it said. Although Fong’s
China’s military buildup in the southern portion of the first island chain poses a serious threat to Taiwan’s liquefied natural gas (LNG) supply, a defense analyst warned. Writing in a bulletin on the National Defense and Security Research’s Web site on Thursday, Huang Tsung-ting (黃宗鼎) said that China might choke off Taiwan’s energy supply without it. Beginning last year, China entrenched its position in the southern region of the first island chain, often with Russia’s active support, he said. In May of the same year, a Chinese People’s Liberation Army Navy (PLAN) force consisting of a Type 054A destroyer, Type 055 destroyer,
Actor Darren Wang (王大陸) was questioned by prosecutors for allegedly orchestrating an attack on a taxi driver after he was allegedly driven on a longer than necessary route in a car he disliked. The questioning at the New Taipei City District Prosecutors’ Office was ongoing as of press time last night. Police have recommended charges of attempted murder. The legally embattled actor — known for his role in the coming-of-age film Our Times (我的少女時代) — is under a separate investigation for allegedly using fake medical documents to evade mandatory military service. According to local media reports, police said Wang earlier last year ordered a
POLICY UNCHANGED? Despite Trump’s remarks, US Secretary of State Marco Rubio assured that US policy toward Taiwan has remained consistent since the 1970s US President Donald Trump on Wednesday again refused to make clear his stance on protecting Taiwan from a hypothetical takeover by China during his presidency. Asked by a reporter during a Cabinet meeting whether it was his policy that China would never take Taiwan by force while he is president, Trump declined to give a definitive answer. “I never comment on that,” he said. “I don’t comment on it because I don’t want to ever put myself in that position.” Trump also reiterated that he has a “great relationship” with Chinese President Xi Jinping (習近平) and said that Washington welcomes good relations with
RSS