The Taiwan Taoyuan International Airport will be joining for the first time a global survey of international airports to gain a better insight into the status and competitiveness of the nation's leading airport, an aviation official said yesterday.
The Airport Service Quality Program, held by the Airports Council International (ACI), conducts an annual evaluation of airports worldwide and ranks the service they provide
Last year, Incheon International Airport of South Korea received the best airport worldwide award for the second year in a row.
The other airports that made it to the top-five list were Hong Kong International Airport, Kuala Lumpur International Airport, Singapore Changi International Airport and the Dallas-Fort Worth International Airport in Texas.
To participate in the survey, participants have to pay a registration fee of US$16,900.
Civil Aeronautics Administration (CAA) director general Billy Chang (張國政) said that participating airports will receive 2,000 copies of a questionnaire prepared by ACI.
The questionnaire will come in 10 different languages and must be distributed to passengers of all the flight routes covered by the airport.
Among the collected questionnaires, 370 of them must be found valid, he said.
The survey will evaluate the airport in Taoyuan in 33 service areas, including transportation to the airport, check-in, safety inspections and passenger facilities.
The result of the evaluation will be released in March next year.
Taiwan had never participated in the evaluation and never received an ACI ranking, aviation officials said.
This lack of participation created the misconception that Taiwan did not make it on the ranking because of poor service.
Asked what ranking Taiwan hopes to achieve, Chang said the CAA was working on things that it could improve in the meantime, but admitted that the Taoyuan airport still had a lot of problems.
For instance, when the first terminal was constructed almost 30 years ago, it did not take into account accommodation for transit passengers, Chang said.
The airport has been planning to provide city check-in service a decade ago, but construction of the airport rail system did not commence until last year, he said.
Upon its completion next year, the new Tamkang Bridge (淡江大橋) in New Taipei City is to be an important landmark in Taiwan, alongside Taipei 101, Minister of Transportation and Communications Chen Shi-kai (陳世凱) said today. The bridge is scheduled to be completed in December next year and open to the public in the first half of 2026, connecting New Taipei City’s Tamsui (淡水) and Bali (八里) districts. It is an asymmetric single-tower suspension bridge, nearly 70 stories tall, designed by world-famous architect Zaha Hadid. The bridge aims to alleviate traffic in Tamsui and on the Guandu Bridge (關渡大橋), in addition to increasing the
PUBLIC TRANSPORT: As some roads would be fully or partially closed, people are advised to take the MRT, with services expanded to accommodate more riders This year’s Taipei Marathon, which has obtained its first gold label certification from World Athletics, is to be held from 5am to 1pm tomorrow and would have 28,000 participants. The race is to start from the Taipei City Plaza and would go through major roads throughout the city, with traffic control implemented from 6am to 2pm, officials said. The Taipei Mass Rapid Transit (MRT) system and New Taipei City MRT Circle line would start operating at 5am on the day of the race, they said. The race would cover Renai Road, Xinyi Road, Hangzhou S Road, Aiguo east and west roads,
EXERCISES: A 2022 article by a Chinese intelligence expert identified at least six People’s Liberation Army assault boats hidden inside the Hong Kong-flagged ship A Hong Kong-flagged cargo ship that had been docked at Taichung Port and which previously took part in Chinese military exercises departed from the port on Saturday, the Taiwan International Ports Corp’s Taichung branch said yesterday. The statement came in response to a post on the social media platform X by Taiwan-based journalist Chris Horton that said the ship, the SCSC Fortune, had been docked at the port since Tuesday and questioned whether Taiwan has any rules regarding foreign civilian vessels that have participated in People’s Liberation Army (PLA) exercises. Horton referenced a 2022 article by Chinese intelligence expert Rod Lee that
PROBLEMATIC: Popular hotpot restaurant chains were among the list of restaurants that failed the inspection and have been ordered to remove bad ingredients The Taipei Department of Health’s latest inspection of hotpot ingredients in hotpot restaurants resulted in a 16.7 percent failure rate. Eight vegetables had excessive pesticide residue and two other items had aflatoxin and excessive preservatives. As the weather is getting colder, more people eat at hotpot restaurants so a random inspection of ingredients was conducted in October to ensure food safety, the department said. Food and Drug Division Director Lin Kuan-chen (林冠蓁) said 60 different ingredients were tested: 15 high-risk vegetables, 15 processed food items, 10 soy-based food items, five meat items, five lamb items, five seafood items and five peanut powder
RSS