Chunghwa Telecom Co, the nation's biggest phone company, said yesterday that it had restored voice services to the US, Canada and China by rerouting connections after earthquakes on Tuesday damaged two undersea cables.
Voice services to Hong Kong and Singapore were expected to be partially restored soon as the company completes agreements on rerouting the connections, Chunghwa vice president Leng Tai-feng (冷台芬) said by telephone last night.
Chunghwa Telecom said it activated its backup system and was relying on two remaining undersea cables. But it would take at least two to three weeks to restore the damaged cables and restore normal data services, the company said.
Links to the US, Japan, China and Southeast Asia were damaged by the quakes on Tuesday night, and millions of Internet and telephone connections across Asia were severely disrupted or slowed yesterday. Banks and businesses across the region also reported problems with communications.
HSBC customers, for instance, were unable to access online banking services in Taiwan, Hong Kong and China, said Vinh Tran, a company spokeswoman in Hong Kong.
Securities traders in Hong Kong and Singapore were unable to obtain prices and complete orders after networks linking financial companies were disrupted.
Dealers said, however, that because it is around Christmas, the impact would be less serious.
Chunghwa Telecom estimates that about 30 percent of its users of overseas data transmission have been affected, with those in Southeast Asia suffering most.
Chunghwa earlier yesterday said that telephone calls to the US were down to 40 percent of normal capacity, while calls to China were down to 10 percent and 11 percent for Japan.
It promised to compensate clients by charging lower fees. It also said it had sought help from other undersea cable suppliers and telecom operators to improve its services.
"Data is more difficult to restore because it is high speed," Leng said.
Primary cables were being repaired by another company, she added.
Taiwan's undersea communications cable system consists of seven lines extending from the northern and southern points of the island. The quake damaged the two southern lines.
Chunghwa said the damaged portions of the cables would be pulled to the surface and repaired aboard a ship.
Damaged cables include the APCN2 cable and Sea-Me-We3 cables, Leng said. Eight STM-1 cables from Okinawa and 4 STM-1 cables from Shanghai are acting as backup, Chunghwa said. The company may also use the ST-1 satellite in the meantime.
SECURITY: As China is ‘reshaping’ Hong Kong’s population, Taiwan must raise the eligibility threshold for applications from Hong Kongers, Chiu Chui-cheng said When Hong Kong and Macau citizens apply for residency in Taiwan, it would be under a new category that includes a “national security observation period,” Mainland Affairs Council (MAC) Minister Chiu Chui-cheng (邱垂正) said yesterday. President William Lai (賴清德) on March 13 announced 17 strategies to counter China’s aggression toward Taiwan, including incorporating national security considerations into the review process for residency applications from Hong Kong and Macau citizens. The situation in Hong Kong is constantly changing, Chiu said to media yesterday on the sidelines of the Taipei Technology Run hosted by the Taipei Neihu Technology Park Development Association. With
CARROT AND STICK: While unrelenting in its military threats, China attracted nearly 40,000 Taiwanese to over 400 business events last year Nearly 40,000 Taiwanese last year joined industry events in China, such as conferences and trade fairs, supported by the Chinese government, a study showed yesterday, as Beijing ramps up a charm offensive toward Taipei alongside military pressure. China has long taken a carrot-and-stick approach to Taiwan, threatening it with the prospect of military action while reaching out to those it believes are amenable to Beijing’s point of view. Taiwanese security officials are wary of what they see as Beijing’s influence campaigns to sway public opinion after Taipei and Beijing gradually resumed travel links halted by the COVID-19 pandemic, but the scale of
A US Marine Corps regiment equipped with Naval Strike Missiles (NSM) is set to participate in the upcoming Balikatan 25 exercise in the Luzon Strait, marking the system’s first-ever deployment in the Philippines. US and Philippine officials have separately confirmed that the Navy Marine Expeditionary Ship Interdiction System (NMESIS) — the mobile launch platform for the Naval Strike Missile — would take part in the joint exercise. The missiles are being deployed to “a strategic first island chain chokepoint” in the waters between Taiwan proper and the Philippines, US-based Naval News reported. “The Luzon Strait and Bashi Channel represent a critical access
Pope Francis is be laid to rest on Saturday after lying in state for three days in St Peter’s Basilica, where the faithful are expected to flock to pay their respects to history’s first Latin American pontiff. The cardinals met yesterday in the Vatican’s synod hall to chart the next steps before a conclave begins to choose Francis’ successor, as condolences poured in from around the world. According to current norms, the conclave must begin between May 5 and 10. The cardinals set the funeral for Saturday at 10am in St Peter’s Square, to be celebrated by the dean of the College